Frequently Asked Questions
Where do you ship?
We currently ship within Canada only, to all provinces and territories. We hope to offer international shipping in the future, so join our newsletter to hear about it first.
How much does shipping cost?
Standard shipping is a flat $9.99 CAD, and it is free on orders over $75 CAD. Most orders arrive within 2 to 6 business days after they leave our facility.
How do I track my order?
Once your order ships, we email you a tracking link so you can follow your package from our door to yours. If you have not received a shipping note within two business days, please check your spam folder or email support@qsgoodiezforyou.store.
What payment methods do you accept?
We accept major credit and debit cards through a secure, encrypted checkout. Your full card details are never stored on our servers. All prices are shown in Canadian dollars (CAD).
Can I send an order as a gift?
Absolutely, gifting is what we do best. Every order is hand-packed and gift-ready. If you would like a gift note included, mention it at checkout or email us right after ordering with your message.
Are your treats fresh?
Yes. We work in small batches and pack to order wherever possible, so your goodies arrive fresh. Best-before information is included with perishable items.
What is your return policy?
You have 30 days from delivery to return most unopened, non-perishable items in their original condition. See our Refund and Returns Policy for full details, including how food items are handled.
Can I change or cancel my order?
We pack quickly, but if you reach out soon after ordering we will do our best to help. Email support@qsgoodiezforyou.store with your order number and we will see what we can do before it ships.